The Effect Of Individual Characteristics, Workload, And Work Stress On Employee Performance At The National Land Agency (BPN) Of Bima City
DOI:
https://doi.org/10.36312/gama.v1i2.13Keywords:
Individual Characteristics, Workload, Job Stress, Employee PerformanceAbstract
This study aims to determine the individual characteristics, workload, and work stress that have a significant effect on employee performance at the National Land Agency (BPN) of Bima City. This study is included in the category of associative research, the population in this study were all employees of the National Land Agency (BPN) of Bima City consisting of 20 civil servants (PNS), 10 government employees with work agreements (PPPK) and 19 non-civil servant government employees (PPNPn) with a total of 49 respondents. The sampling method in this study used a purposive sampling technique, with a total sample of 30 respondents. The instrument in this study was a questionnaire with a Likert scale. Data collection techniques were observation, questionnaires, and literature studies. Data analysis techniques used validity tests, reliability tests, classical assumption tests, and multiple linear regressions, then processed using SPSS. The results of the study stated that individual characteristics, workload, and work stress had a significant effect on employee performance at the National Land Agency (BPN) of Bima City
References
A. A. Anwar Prabu Mangkunegara. 2021. Manajamen Sumber Daya Manusia Perusahaan. PT Remaja Rosdakarya. Bandung.
A. Sukmawati. (2020). Kepuasan Kerja, dan Kinerja Karyawan SIT Al Biruni Jipang Kota Makassar. Tesis. Program Pasca Sarjana Universitas Muhammadiyah Makassar.
Ahmad Firman (2021) The Effect of Career Development on Employee Performance at Aswin Hotel and Spa Makassar
Ahmad, R., Fikri, M. El and Rahayu, R. (2019) ‘Pengaruh Karakteristik Pekerjaan Dan Disiplin Kerja Terhadap Kinerja Karyawan Pada Pt. Mitra Niaga Sejati Jaya - Langkat’, Jurnal Manajemen Tools, 3(2), pp. 1–9.
Budiasa. 2021. Beban Kerja dan Kinerja Sumber Daya Manusia. Jawa Tengah: CV. Pena Persada.
Bruggen, A. (2015). An Empirical Investigation Of The Relationship Between Workload and Performance. Management Decisions.
Cahyani, R. A. 2021. Pengaruh Komitmen Organisasi dan Kepuasan Kerja terhadap Kinerja Karyawan. Jurnal Ekobis Dewantara, 3(1), 1–10.
Emiyanti, L., Rochaida, E., & Tricahyadinata, I. (2022). Pengaruh Karakteristik Individu Dan Motivasi Intrinsik Terhadap Komitmen Afektif Dan Kinerja Pegawai. The Manager Review, 5(2), 471.
Gardjito, A. H., Musadieq, M. Al, & Nurtjahjono, G. E. (2020). karakteristik individu Terhadap Kinerja Karyawan Pada. 1–3.
Grobelna, A. (2019). Effects of individual and job characteristics on hotel contact employees’ work engagement and their performance outcomes: A case study from Poland. International Journal of Contemporary Hospitality Management, 31(1), 349–369. https://doi.org/10.1108/IJCHM-08-2017-0501
Hasibuan, Malayu S.P. 2021. “Manajemen Sumber Daya Manusia”. Edisi Revisi.
Jakarta: Penerbit PT Bumi Aksara.
Iskamto, D. (2021). Stress and Its Impact on Employee Performance.
International Journal of Social and Management Studies (Ijosmas), 03(02),
142–148.
Jalil, S. W., Achan, P., Mojolou, D. N., & Rozaimie, A. (2015). Individual Characteristics
and Job Performance: Generation Y at SMEs in Malaysia.
Johan, R. F., & Satrya, A. (2023). Effects Of Workload And Job Stres On Employee Performance Of Banking Employees: The Mediating Role Of Job Satisfaction. 12(1), 545–555
Maryati, Tri. 2021. Budaya Organisasi, Lingkungan Kerja, Kepuasan Kerja, dan Kinerja Karyawan. Yogyakarta: UMY Press
Mitasari, Samsudin, A., & Norisanti, N. (2022). Pentingnya Pengalaman Kerja dan Gender terhadap Kinerja Kerja Karyawan. COSTING: Journal of Economic, Business and Accounting, Volume 5 Nomor 2.
Muhamad Ekhsan, & Septian, B. (2021). Pengaruh Stres Kerja, Konflik Kerja dan Kompensasi Terhadap Kinerja Karyawan. MASTER: Jurnal Manajemen Strategik Kewirausahaan, 1(1), 11–18.
Pamungkas, R.A. et al. (2022) ‘Impact of Physical Workload and Mental Workload on Nurse Performance: A Path Analysis’, International Journal of Nursing and Health Services (IJNHS), 5(2), pp. 219–225.
Robbins, Stephen P. & Judge, Timothy A. (2015). Perilaku Organisasi. Edisi 16. Jakarta: Salemba Empat.
Rohman, & Ichsan. (2021). Pengaruh Beban Kerja dan stress Kerja Terhadap
Kinerja Karyawan PT Honda Daya Anugrah Mandiri Cabang Sukabumi.
2(1), 1–22.
Silaen dkk. 2021. Kinerja Karyawan. Bandung: CV. Widina Media Utama.
Subyantoro, A., & Suwarto, FX. (2020). Manajemen Sumber Daya Manusia
Strategi. Edisi ke 1. Yogyakarta: ANDI.
Sugiyono. (2020). Metode Penelitian Bisnis: Pendekatan Kuantitatif, Kualitatif, Kombinasi, dan R&D. Alfabeta.
Sukmawati, E., Ratnasari, SL., dan Zulkifli. (2020). Pengaruh Gaya Kepemimpinan, Komunikasi, Pelatihan, Etos Kerja, dan Karakteristik Individu terhadap Kinerja Karyawan. Jurnal Dimensi, Vol 9(3)
Vanchapo. 2020. Beban Kerja dan Stres Kerja. Jawa Timur: CV. Penerbit Qiara Media
Yuliana Fransiska, Zulaspan Tupti. 2020. Pengaruh Komunikasi, Beban Kerja dan
Motivasi Kerja Terhadap Kinerja Pegawai di Dinas Kependudukan dan
Pencatatan Sipil Labuhanbatu Utara. Jurnal Ilmiah Magister Manajemen,
Vol. 3, No. 2.
Yuniarti dkk. 2021. Kinerja Karyawan Tinjauan Teori dan Praktis. Bandung: CV. Widina Media Utama
Downloads
Published
Issue
Section
License
Copyright (c) 2026 Adyatma Fadhilla, Jaenab Jaenab, Muhammad Badar (Author)
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
